TorqeAI

TorqeAI Documentation

Everything needed to onboard, integrate, and operate TorqeAI in production. This page covers setup, key workflows, API conventions, reliability, privacy, and security guidance.

Open TorqeAI Quickstart Core Workflows API

1. Setup

Configure environment variables, enable channels, and validate outbound delivery before inviting your team.

2. Inbox Ops

Use summarize, draft, tone rewrite, and follow-up actions to resolve conversations with less manual work.

3. Governance

Apply role-based access, retention policies, and review workflows for safe production operations.

Quickstart

Use this baseline flow to launch TorqeAI safely in under one hour.

Create workspace and invite operators.
Connect channels: Gmail, WhatsApp, LinkedIn, Slack (as needed).
Set response style rules and approval mode.
Run pilot with 20-50 threads before full rollout.

# Example environment TORQE_API_KEY=your_key TORQE_ENV=production TORQE_REGION=in WEBHOOK_SECRET=your_secret

Core Workflows

TorqeAI is optimized for inbox triage, response drafting, and conversation quality checks.

Summarize long threads to remove context switching.
Generate first draft replies with required tone and language.
Auto-prioritize urgent threads for human review.
Schedule follow-ups and track unresolved messages.

API Conventions

All API endpoints are JSON over HTTPS. Include idempotency keys for write operations.

POST /v1/messages/draft Authorization: Bearer <token> Content-Type: application/json { "thread_id": "th_123", "tone": "professional", "language": "en-IN" }

Recommended: set explicit timeout budgets and retries with exponential backoff for non-2xx responses.

Important Policies

Review these documents before production rollout: