Privacy Policy

1. Scope

This Privacy Policy describes how TorqeAI collects, uses, stores, and protects personal data when customers use our web app, APIs, support channels, and integrations.

2. Data We Collect

• Account data: name, email, company, role.
• Operational data: message content, metadata, and interaction logs required for product functionality.
• Security data: IP address, device and audit logs for abuse prevention and incident response.

3. How We Use Data

• Provide and improve TorqeAI features.
• Maintain reliability, security, and fraud prevention.
• Provide support and service communications.

4. Data Sharing

We share data only with trusted subprocessors required for hosting, analytics, email delivery, and customer support under contractual confidentiality and security obligations.

5. Retention

We retain data only as long as required for service delivery, legal obligations, and security operations. Customers can request deletion or export where applicable.

6. Your Rights

Depending on your location, you may request access, correction, deletion, portability, and restriction of processing. Contact: privacy@torqe.ai

7. Security

We apply encryption in transit, access controls, audit logging, and secure development workflows. See Security for more details.

8. Updates

We may update this policy periodically. Material changes will be communicated through product notices or email.